Returns & Exchanges

At Teyvat Tavern, we want your style to be legendary, which is why we offer a 30-day window for returns or exchanges on all unworn, unwashed apparel. If your purchase doesn't fit your current quest, we are here to help you find the perfect replacement.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are intact and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our tavern masters inspect the returned goods, we will process your refund or ship your new exchange item within 5-7 business days.